Sales Support Advisor, Arundel

Job Ref: CWJ-57918 Employer's Job Ref:

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  • Employer: European Office Products Plc
  • Posted: 09 December 2014
  • Expires: 06 January 2015
  • Postcode: BN18 0BF
  • Location: Arundel
  • Industry: Customer Service
  • Contract: Permanent
  • Hours: Full-time
  • Salary: £16,000 - £20,000 per annum

Job: Sales Support Advisor. Full time position 37.5 Hours per week. Pay: £16,000-£20,000 depending on experience.

Company Details

This job post is for an independent Office Supplies company based on Ford, near Arundel. It is a great opportunity to join a company that is expanding. This is a great team environment with lots of support. There is career progression for the right individual, and all training will be provided.  Free on-site parking available.

Our Internal Account Managers Job Role would include the following responsibilities;

·         Answering telephone calls promptly

·         Supporting the Sales team

·         Resolving customer queries

·         Processing orders and quotes swiftly and efficiently

·         Compiling verbal and written quotes for customers

·         Carrying out administration duties - all other ad- hoc duties

·         Managing customer accounts, providing high level of customer service and maximising the profit from orders received.

 

Our ideal candidate would have the following skills;

·         Previous Customer Service experience

·         Computer literate in Microsoft Office, Word & Excel

·         Internal Sales and Client Relationship experience preferable

·         Understanding/knowledge of the office products industry preferable

·         Minimum of C grade Maths & English at GCSE level

·         Previous call handling calls essential 

·         Attention to detail, speed & accuracy very important

·         Strong communication skills

·         Able to work as part of a team and act on own initiative.

·         Fully understanding the business needs to fulfil the role on a daily basis

 

We regret that only shortlisted applicants will be contacted.


 

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Questions

  • Do you have customer service experience?
  • Do you have excellent telephone techniques?
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